Intelligence Program Development Mission Portfolio: Regional Mortgage Company Building Analytical Fitness

Situation

A mid-level intelligence department manager at a regional mortgage services firm approached Aurora GPS to build the skills of her department. She recently hired three new analysts to assist one senior level analyst already on staff. None of her staff members had any formal intelligence training, and although they worked hard and assembled excellent work product, company executives still did not give the department the respect she felt like it deserved.

Method

Aurora GPS started with an evaluation of the team and its capabilities – as well as the capabilities and intelligence savvy of its executive team. Using those findings, Aurora GPS crafted a tailored curriculum to address not only skill building, but also communicating intelligence findings with executives and influence strategies.

Results

Over the course of 12 weeks, the young team not only increased their work product output, but also the quality and influence of those deliverables. A member of the intelligence team is now invited to nearly all executive strategy sessions and board meetings, serving as the respected “voice of the market” as the company charts its next moves.